Applian Technologies Support Desk

FAQ 5

• Where can I re-download my software?
• I've lost my registration/activation code. How can I retrieve it?
• Will my activation code from a windows version work on the Mac versions?
• Are Applian for Windows products compatible with Windows 10?
• DVR has a voice-over "Trial Version"

FAQ 13

• Is Replay Media Catcher for Mac compatible with Mac OS Mojave 10.14?
• Replay Media Catcher is hanging on start (beachball)
• Is Replay Media Catcher compatible with Mac OS High Sierra?
• Error: "Configuration Daemon Not Running"
• Firefox won't record video when Replay Media Catcher is monitoring

View all 13

User Guides 2

• Replay Media Catcher for Mac ver 2 User Guide
• Replay Media Catcher for Mac ver 1 User Guide

FAQ 0

User Guide 1

• Replay Converter for Mac User Guide

FAQ 10

• Soundflower Installation fails in BigSur and Monterey
• Is Replay Video Capture for Mac compatible with Mac OS Mojave 10.14?
• Can I record from a DVD with Replay Video Capture for Mac?
• Unable to capture from Netflix
• Error "AVScreenShack Alert" when using Replay Video Capture to record

View all 10

User Guide 1

• Replay Video Capture for Mac User Guide

FAQ 12

• Is Replay Music for Mac compatible with Mac OS Mojave 10.14?
• Soundlflower installation fails in High Sierra
• Is Replay Music compatible with Mac OS High Sierra?
• Compatibility with Yosemite
• Trouble downloading from Napster

View all 12

User Guides 2

• Replay Music for Mac ver 2 User Guide
• Replay Music for Mac ver 1 User Guide

User Guides 3

• Replay Media Catcher 7 User Guide
• Replay Media Catcher 6 User Guide
• Replay Media Catcher 5 User Guide

Version 6 FAQ 21

• Error: ERR_CERT_COMMON_NAME_INVALID in Chrome version 58.0.3029.81 (released 04/19/2017)
• No audio in Vimeo downloads
• Could not load Library: Failed to find or load the registered .Net Framework Data Provider
• HTTPS streams not captured in AUTO mode - like YouTube
• How do I capture Facebook videos?

View all 21

Version 6 DVR FAQ 6

• How to DVR Netflix videos
• DVR recordings are being split into sections
• DVR recording have sound, but the picture is frozen
• DVR recordings have audio but no video, and there is no live preview
• DVR recordings are blank with no audio and I can hear the video playing while recording

View all 6

Version 5 FAQ 25

• I cannot import to iTunes
• My browser warns me that the connection is not secure when monitoring is on.
• I'm getting Error 0x800C0008
• I'm getting: Unable to connect to the internet: 0x800C0005
• Error: An entry with the same key already exists.

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Version 7 FAQ 0

FAQ 17

• Trouble registering older versions of Replay Music
• Could not load Library: Failed to find or load the registered .Net Framework Data Provider
• Cannot record audio from Spartan / Edge browser in Windows 10
• Error: Bit Rate of ... kbps is not compatible with MPEG1 (22050 HZ)
• Tracks not tagging when recording to FLAC format

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User Guides 3

• Replay Music 8 User Guide
• Replay Music 7 User Guide
• Replay Music 6 User Guide

User Guide 3

• Replay Video Capture 8 User Guide
• Replay Video Capture 7 User Guide
• Replay Video Capture 6 User Guide

FAQ 6

• When I try to run Replay Video Capture, nothing happens
• How do I resolve a "Cannot connect SG to TEE" error
• Video quality is choppy
• The Video Window is all black when playing back the recording
• I can't play MPEG-2 files created by Replay Video Capture

View all 6

User Guides 2

• Replay Converter 5 User Guide
• Replay Converter 4 User Guide

Replay Converter 4 FAQ 7

• Trouble activating older versions of Replay Converter (ver 4)
• I can't play or convert a video downloaded from Keepvid, Videodownload.net or other sites
• Some FLV videos convert upside-down
• My computer is sluggish while converting. How can I speed it up?
• I can't convert WMA (Windows Media Audio) files or DRM protected videos.

View all 7

Replay Converter 5 FAQ 4

• Could not load Library: Failed to find or load the registered .Net Framework Data Provider
• Buttons and text not displaying correctly in Replay Converter for Windows
• Program will not start after upgrade to Windows 10
• Workaround to convert from SWF

User Guide 1

• Replay Telecorder User Guide

FAQ 9

• Why do I get echoes and how do I eliminate them?
• I can't hear the person on the other end of the call
• Does Replay Telecorder record other calls that go through Skype's peer-to-peer technology?
• How do I get high resolution and high frame rate video?
• How do I set up my webcam for Skype Video?

View all 9

User Guide 1

• Video Padlock User Guide

FAQ 3

• If my hard drive crashes and then I re-install Video Padlock or I use Video Padlock on a different computer how can I have Video Padlock list all my encrypted files so that I can decrypt them?
• I forgot my password. How can I recover my files?
• How secure is the encryption?

User Guide 2

• Replay Media Splitter 3 User Guide
• Replay Media Splitter 2 User Guide

FAQ 1

• Some Windows Media or ASF files will not process or play in Replay Media Splitter

User Guide 1

• Replay Radio 9 User Guide

FAQ 10

• No mapping between account names and security IDs was done.[0x80070534]
• I am getting: Unable to connect to the internet: 0x800C0005
• How Do I Record BBC Archive Shows?
• Replay Radio 9 is on a subscription? Why is that? Can you explain the sign-up and cancellation process?
• How do I upgrade to Replay Radio 9?

View all 10

User Guides 2

• WM Recorder 15 User Guide
• WM Recorder 14 User Guide

FAQ 11

• Invalid URL error
• Windows Media Player - Captured / Saved URL does not connect
• WMX mode – AUTO recording doesn’t start
• Flash RTMP - Live stream video is only partially recorded
• What happens if the site I'm trying to record from is busy?

View all 11

User Guide 2

• WM Capture 8 User Guide
• WM Capture 7 User Guide

FAQ 14

• How do I resolve a "Cannot Register Files” error?
• How do I resolve a "SndCap Message: Error - Cannot initialize the audio client” error?
• How do I resolve a "Cannot connect SG to TEE" error?
• The Video Window is all black when playing back the recording.
• How can I record Internet movies on DVD and playback on my TV?

View all 14

User Guide 1

• WM Converter Pro User Guide

User Guide 1

• WM Splitter User Guide

FAQ 1

• I've lost my registration code. How can I retrieve it?

Windows 44

• Muxing is taking a long time
• Failed to Run Filter Graph when trying to DVR
• Capturing YouTube Vevo Music Videos
• I can not login to website in DVR Browser
• Unexpected error configuring the HTTPS/SSL monitor for DefaultLAN

View all 44

Mac OS 4

• BlackHole Installation and Configuration
• Downloaded tracks are not being named
• Finding the Application Log File
• Not Downloading

Windows 14

• User Guide: Jaksta Media Recorder for Windows (v2022)
• User Guide: Jaksta Media Recorder for Windows (v7)
• User Guide: Jaksta Music Recorder for Windows (v7)
• User Guide: Jaksta Converter for Windows (v7)
• User Guide: Jaksta Media Recorder for Windows (v6)

View all 14

Mac OS 4

• User Guide: Jaksta Media Recorder for Mac
• User Guide: Jaksta Music Recorder for Mac
• User Guide: Jaksta Converter for Mac
• User Guide: Jaksta Screen Recorder for Mac