On some PC's, only the Universal Audio Driver will work. Go to Settings, Audio Setup/Test, and select the Universal Audio Driver. Use the Universal Audio Driver only if the Test option fails to locate a working audio recording line. NOTE: This does not apply to version 7.4.1 or later

If you are having is issue with a newer version of our program with audio capture do use the virtual audio driver. It is also located in Settings-Audio setup.  Thanks.