Muxing is taking a long time
Muxing is the process of combining audio/video streams into a container such as mp4.    Depending on the protocol being captured this will always need to h...
Fri, 28 Apr, 2023 at 1:11 AM
Failed to Run Filter Graph when trying to DVR
Failed to run filter graph errors are coming from DirectX on your machine, which has been corrupted by something.    Normally caused by codec packs bein...
Fri, 28 Apr, 2023 at 1:10 AM
Capturing YouTube Vevo Music Videos
Update 18 Nov 2020:  We have reinstated access as per and
Fri, 28 Apr, 2023 at 1:10 AM
I can not login to website in DVR Browser
If you can not log in to a website you want to DVR record in the DVR Browser (and you are sure your credentials are correct and you are in a geographic re...
Fri, 28 Apr, 2023 at 1:09 AM
Unexpected error configuring the HTTPS/SSL monitor for DefaultLAN
If you get this error when clicking AUTO it could be because: 1. WinHTTP Web Proxy Auto-Discovery Service is not running or enabled.  2. You don'...
Fri, 28 Apr, 2023 at 1:08 AM
Importing into iTunes from Jaksta
Jaksta products can automatically import supported media files into the desktop version of iTunes.  They will not import automatically to the Windows Store ...
Fri, 28 Apr, 2023 at 1:07 AM
Windows 10 - DVR recordings are blank/black videos
Jaksta License holders: Version fixes this issue Download here:  Applian ...
Fri, 28 Apr, 2023 at 1:07 AM
ffmpeg.exe - Entry Point Not Found on XP/Vista
If you are trying to run our applications on XP or Vista you will receive a popup error with the title "ffmpeg.exe - Entry Point Not Found" with t...
Fri, 28 Apr, 2023 at 1:06 AM
Jaksta Media Recorder AUTO capture and Chrome 58.0.3029.81 (released 04/19/2017)
Chrome 58.0.3029.81 (released 04/19/2017) has affected HTTPS scanning.   When AUTO capture mode is switched on (and HTTPS/SSL monitoring is on in the se...
Fri, 28 Apr, 2023 at 1:06 AM
Audio recording error: Bit rate of 192 kbs is not compatible with MPEG2 (22050 Hz)
Some background on the MP3 spec: Sample rates of 16000, 22050 and 24000 are only supported in MPEG2.  Sample rates of 32000, 44100 and 48000 are support...
Fri, 28 Apr, 2023 at 1:05 AM