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Applian Customer Service
FAQ
8
Where can I re-download my software?
I've lost my registration/activation code. How can I retrieve it?
Are Applian for Windows products compatible with Windows 10?
DVR has a voice-over "Trial Version"
Can I customize the video dimensions for any output format?
View all 8
Replay Media Catcher for Mac
FAQ
13
Is Replay Media Catcher for Mac compatible with Mac OS Mojave 10.14?
Replay Media Catcher is hanging on start (beachball)
Is Replay Media Catcher compatible with Mac OS High Sierra?
Error: "Configuration Daemon Not Running"
Firefox won't record video when Replay Media Catcher is monitoring
View all 13
User Guides
2
Replay Media Catcher for Mac ver 2 User Guide
Replay Media Catcher for Mac ver 1 User Guide
Replay Converter for Mac
FAQ
0
User Guide
1
Replay Converter for Mac User Guide
Replay Video Capture for Mac
FAQ
10
Soundflower Installation fails in BigSur and Monterey
Is Replay Video Capture for Mac compatible with Mac OS Mojave 10.14?
Can I record from a DVD with Replay Video Capture for Mac?
Unable to capture from Netflix
Error "AVScreenShack Alert" when using Replay Video Capture to record
View all 10
User Guide
1
Replay Video Capture for Mac User Guide
Replay Music for Mac
FAQ
12
Is Replay Music for Mac compatible with Mac OS Mojave 10.14?
Soundlflower installation fails in High Sierra
Is Replay Music compatible with Mac OS High Sierra?
Compatibility with Yosemite
Trouble downloading from Napster
View all 12
User Guides
2
Replay Music for Mac ver 2 User Guide
Replay Music for Mac ver 1 User Guide
Replay Media Catcher for Windows
User Guides
0
Replay Media Catcher for Windows 2
3
I am getting the message: "choose a network monitor"
DVR recordings are being split into sections
Why does my DVR recording have sound, but the picture is frozen?
Replay Media Catcher DVR FAQ
4
How to DVR Netflix videos
DVR recordings are being split into sections
DVR recording have sound, but the picture is frozen
How to DVR videos from Amazon Prime
Replay Media Catcher for Windows 1
24
My browser warns me that the connection is not secure when monitoring is on.
I'm getting Error 0x800C0008
I'm getting: Unable to connect to the internet: 0x800C0005
Error: An entry with the same key already exists.
What is the HTTPS/SSL scanning certificate?
View all 24
Replay Media Catcher for Windows
10
Error message when installing Replay Media Catcher
I am getting two copies of all of my files
I have BitDefender and Replay Media Catcher is not working
Strangely named files from Replay Media Catcher
Replay Media Catcher is not working with Firefox
View all 10
Replay Music for Windows
FAQ
12
Trouble registering older versions of Replay Music
Could not load Library: Failed to find or load the registered .Net Framework Data Provider
Cannot record audio from Spartan / Edge browser in Windows 10
Error: Bit Rate of ... kbps is not compatible with MPEG1 (22050 HZ)
Tracks not tagging when recording to FLAC format
View all 12
User Guides
1
Replay Music 8 User Guide
Replay Video Capture for Windows
User Guide
1
Replay Video Capture 8 User Guide
FAQ
6
How do I resolve a "Cannot connect SG to TEE" error
Video quality is choppy
The Video Window is all black when playing back the recording
I can't play MPEG-2 files created by Replay Video Capture
I'm having trouble recording audio.
View all 6
Replay Converter for Windows
User Guides
0
Replay Converter 4 FAQ
5
Trouble activating older versions of Replay Converter (ver 4)
Some FLV videos convert upside-down
My computer is sluggish while converting. How can I speed it up?
I can't convert WMA (Windows Media Audio) files or DRM protected videos.
Do I need to be online to use Replay Converter?
Replay Converter 5 FAQ
2
Could not load Library: Failed to find or load the registered .Net Framework Data Provider
Program will not start after upgrade to Windows 10
Replay Telecorder for Windows
User Guide
1
Replay Telecorder User Guide
FAQ
7
Why do I get echoes and how do I eliminate them?
I can't hear the person on the other end of the call
Does Replay Telecorder record other calls that go through Skype's peer-to-peer technology?
How do I set up my webcam for Skype Video?
Do I need permission to record conversations?
View all 7
Video Padlock for Windows
User Guide
1
Video Padlock User Guide
FAQ
3
If my hard drive crashes and then I re-install Video Padlock or I use Video Padlock on a different computer how can I have Video Padlock list all my encrypted files so that I can decrypt them?
I forgot my password. How can I recover my files?
How secure is the encryption?
Replay Media Splitter for Windows
User Guide
1
Replay Media Splitter 3 User Guide
FAQ
1
Some Windows Media or ASF files will not process or play in Replay Media Splitter
Replay Radio for Windows
User Guide
1
Replay Radio 9 User Guide
FAQ
10
No mapping between account names and security IDs was done.[0x80070534]
I am getting: Unable to connect to the internet: 0x800C0005
Replay Radio is on a subscription? Why is that? Can you explain the sign-up and cancellation process?
How do I upgrade to Replay Radio ?
How do I record from Sirius/XM
View all 10
WM Recorder
User Guides
2
WM Recorder 15 User Guide
WM Recorder 14 User Guide
FAQ
11
Invalid URL error
Windows Media Player - Captured / Saved URL does not connect
WMX mode – AUTO recording doesn’t start
Flash RTMP - Live stream video is only partially recorded
What happens if the site I'm trying to record from is busy?
View all 11
WM Capture
User Guide
2
WM Capture 8 User Guide
WM Capture 7 User Guide
FAQ
14
How do I resolve a "Cannot Register Files” error?
How do I resolve a "SndCap Message: Error - Cannot initialize the audio client” error?
How do I resolve a "Cannot connect SG to TEE" error?
The Video Window is all black when playing back the recording.
How can I record Internet movies on DVD and playback on my TV?
View all 14
WM Converter
User Guide
1
WM Converter Pro User Guide
WM Splitter
User Guide
1
WM Splitter User Guide
WM Customer Service
FAQ
1
I've lost my registration code. How can I retrieve it?
Jaksta FAQ
Windows
44
Muxing is taking a long time
Failed to Run Filter Graph when trying to DVR
Capturing YouTube Vevo Music Videos
I can not login to website in DVR Browser
Unexpected error configuring the HTTPS/SSL monitor for DefaultLAN
View all 44
Mac OS
4
BlackHole Installation and Configuration
Downloaded tracks are not being named
Finding the Application Log File
Not Downloading
Jaksta User Guides
Windows
14
User Guide: Jaksta Media Recorder for Windows (v2022)
User Guide: Jaksta Media Recorder for Windows (v7)
User Guide: Jaksta Music Recorder for Windows (v7)
User Guide: Jaksta Converter for Windows (v7)
User Guide: Jaksta Media Recorder for Windows (v6)
View all 14
Mac OS
4
User Guide: Jaksta Media Recorder for Mac
User Guide: Jaksta Music Recorder for Mac
User Guide: Jaksta Converter for Mac
User Guide: Jaksta Screen Recorder for Mac