Replay Media Catcher 5 FAQ's

Nothing is being captured from the internet. What is wrong?
For Replay Media Catcher 5 to begin monitoring for downloads, click the Green START button (the button will then turn red and say STOP).  In the task tray, ...
Tue, 15 Dec, 2015 at 5:01 AM
Why am I being asked to pay for an upgrade?
All updates to the programs are free. But if we do a major upgrade to a program, then we will charge a nominal fee that is optional for the user. Here is ...
Tue, 15 Dec, 2015 at 5:01 AM
The installer is warning me that the Windows 8 Secure Boot is enabled. Why?
If you brought a new machine with Windows 8 already installed, it is hightly likely the machine has a UEFI BIOS and a setting called Secure Boot is enable...
Tue, 15 Dec, 2015 at 5:01 AM
Why are some videos and songs being recorded/downloaded with strange file names?
Naming downloads automatically is tricky. The issue is that all sites stream in different formats and manners. Much of the time the stream being recorded co...
Tue, 15 Dec, 2015 at 5:01 AM
I am receiving: "Your network adapter could not be identified."
During the installation of RMC5, and particularly the installation of WinPcap, you likely deselected the option for WinPcap to launch at startup.  From the ...
Tue, 15 Dec, 2015 at 5:01 AM
Nothing happens when I click the Buy Now button or try to register.
Our registration process opens an Internet Explorer window for license verification.  It is possible that your antivirus software is preventing Replay Media...
Tue, 15 Dec, 2015 at 5:01 AM
WinPCap vs Network monitoring
With version of RMC 5, we recommend using the WinPCap network monitoring software. WinPCap is more robust and has fewer collisions with other software. Addi...
Tue, 15 Dec, 2015 at 5:01 AM
Unable to capture from YouTube but other sites work.
  The most common cause of difficulties in downloading YouTube videos comes from accessing the secure https version of YouTube as opposed to the regular...
Tue, 15 Dec, 2015 at 5:01 AM
I can't find an answer in the FAQ. How do I contact a support person?
If you have technical issues that are not addressed in this FAQ, please submit a tech support ticket here. For issues with ordering, billing, or registrat...
Tue, 15 Dec, 2015 at 5:01 AM
Replay Media Catcher 5 freezes when Start is pressed or Settings are opened.
1) Uninstall WinPcap from the Windows Control Panel. 2) Install ApplianNM.exe from the RMC5 program directory. This will be C:\Program Files\Applian Technol...
Tue, 15 Dec, 2015 at 5:01 AM