FAQ
“Cannot connect...”, “Cannot install...” errors show that a DLL file (filter) from either a Windows program or one of ours is not loaded in the system or is...
Mon, 15 Jan, 2024 at 5:13 PM
To get the best quality video - especially on slower machines - try the following: Go to Settings, and make sure you are using the MPEG-2 video format....
Mon, 15 Jan, 2024 at 5:14 PM
If this occurs, you will need to disable "hardware acceleration" on your PC. Here's how to do it: Right click on your Windows desktop. ...
Mon, 15 Jan, 2024 at 5:15 PM
Please try a different player. I find that VLC Player (free) is one of the best for this.
Mon, 15 Jan, 2024 at 5:16 PM
On some PC's, only the Universal Audio Driver will work. Go to Settings, Audio Setup/Test, and select the Universal Audio Driver. Use the Universal Audi...
Thu, 6 Sep, 2018 at 9:48 AM
Chrome - just recently introduced hardware acceleration. BCK works if the acceleration is disabled. To do this, type chrome://settings in the Chrome...
Mon, 15 Jan, 2024 at 5:17 PM