It may seem too obvious, but make sure you have switched monitoring ON. At the bottom of the main window switch it to the ON position.
- Make sure you are in the right view to see what's currently being downloaded. At the top of the main windows, click on In Progress or Today so that you can see any current activity.
- If you're still having trouble, please contact Technical Support for assistance.
Modified on: Sun, 5 Jul, 2015 at 11:39 AM